FAQ

If you've got a question, we have probably answered it below :)

Reglazing refers to the process of replacing or installing new lenses in eyeglass frames. It involves removing the old lenses and replacing them with new ones, which could be due to a change in prescription, upgrading to a different lens type, or simply replacing damaged or worn-out lenses. This can be a cost-effective way to update your glasses without needing to purchase an entirely new frame.

That is no problem at all. We will simply return your glasses through the post, which usually takes around 48 hours.

We cover the majority of the postage, so it costs you nothing to order your pack and send your glasses to us. We only ask that you cover the postage for us to return your glasses to you.